Refund and Returns Policy

At Skinsify, we value your trust and satisfaction. Our goal is to ensure that every customer is completely happy with their purchase. If for any reason you are not satisfied with your order, we offer a 5-day return and refund policy.

Eligibility for Return

To qualify for a return or refund, please make sure that:
• The request is made within 5 days of receiving your order.
• The item is unused, unopened, and in its original packaging.
• The product is in the same condition as received, without any damage or tampering.

Please note that opened or used products cannot be returned for hygiene and safety reasons.

Non-Returnable Items

The following items are not eligible for return:
• Products purchased during sale or promotional offers.
• Items damaged due to improper storage or handling after delivery.
• Free gifts or sample items included with your order.

Return Process
1. To initiate a return, please contact our support team at info@skinsify.co or call us at +92 339 0038447 within 5 days of delivery.
2. Provide your order number, reason for return, and images of the product (if applicable).
3. Once approved, we will guide you through the return shipping process.
4. After we receive and inspect your returned item, we will notify you of the status of your refund.

Refunds
• If your return is approved, your refund will be processed within 7–10 business days after receiving the returned product.
• Refunds will be issued to your original payment method.
• In some cases, a replacement product or store credit may be offered instead.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at info@skinsify.co or call +92 339 0038447. We will arrange a replacement or refund at no additional cost to you.

Contact Us

For any questions or concerns about our Returns & Refunds Policy, reach out to us:
📧 Email: info@skinsify.co
📞 Phone: +92 339 0038447
🌐 Website: www.skinsify.co