Delivery Information
At Skinsify, we aim to deliver your favorite skincare products quickly and safely, right to your doorstep — anywhere in Pakistan.
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- Delivery Coverage
We deliver across all major cities and towns in Pakistan, including:
• Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and more.
For remote or out-of-service areas, additional delivery time may apply.
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- Delivery Time
• Standard Delivery: 2–4 business days for major cities.
• Other Areas: 4–7 business days depending on courier availability and location.
• Orders are processed within 24 hours after confirmation (excluding Sundays and public holidays).
Note: Delivery times may vary slightly during sales, holidays, or due to courier delays.
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- Delivery Charges
• Flat Delivery Fee: Rs. 99 on orders below Rs. 3,000.
• Free Delivery: On all orders above Rs. 3,000.
Shipping charges (if applicable) are calculated and displayed at checkout.
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- Order Processing
Once your order is confirmed:
1. You will receive a confirmation message or email.
2. When your order is dispatched, you’ll be sent a tracking number to monitor delivery status.
3. Our delivery partners will contact you before making the final delivery.
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- Order Tracking
You can track your order using the tracking link sent via SMS or email after dispatch.
If you face any issue with tracking, reach out to us at info@skinsify.co or call +92 339 0038447.
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- Delays & Issues
While we do our best to ensure timely delivery, delays can occasionally occur due to:
• Unforeseen weather conditions
• Courier network issues
• Public holidays or national events
If your order is delayed beyond the expected timeframe, please contact us and our team will assist you promptly.
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- Damaged or Missing Items
If your parcel arrives damaged or an item is missing:
• Do not accept the package if it appears tampered with.
• Immediately report the issue within 24 hours of delivery by contacting us at info@skinsify.co or +92 339 0038447.
We will arrange a replacement or refund as per our Returns & Refunds Policy.
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Contact Us
For any delivery-related questions, please contact:
📧 Email: info@skinsify.co
📞 Phone: +92 339 0038447
🌐 Website: www.skinsify.co
